Shift Incharge
Key Responsibilities:*
- *Team Management:*
- Supervise and lead a team of warehouse staff, drivers, and logistics personnel during the shift.
- Allocate tasks effectively and ensure adherence to operational schedules.
- Conduct performance assessments and provide coaching/training to team members to enhance performance.
- *Operational Oversight:*
- Oversee loading, unloading, and proper storage of goods in temperature-controlled environments.
- Ensure timely dispatch and delivery of products as per schedule, adhering to customer timelines.
- Monitor and maintain records of stock movement, temperatures, and delivery schedules.
Key Responsibilities:*
- *Team Management:*
- Supervise and lead a team of warehouse staff, drivers, and logistics personnel during the shift.
- Allocate tasks effectively and ensure adherence to operational schedules.
- Conduct performance assessments and provide coaching/training to team members to enhance performance.
- *Operational Oversight:*
- Oversee loading, unloading, and proper storage of goods in temperature-controlled environments.
- Ensure timely dispatch and delivery of products as per schedule, adhering to customer timelines.
- Monitor and maintain records of stock movement, temperatures, and delivery schedules.
- *Quality & Safety Compliance:*
- Ensure that all operations comply with safety, health, and environmental regulations.
- Ensure products are handled in accordance with cold chain requirements to maintain quality and safety.
- Conduct regular safety checks, and ensure that all staff adheres to safety protocols.
- *Problem Resolution:*
- Address operational issues such as delays, inventory discrepancies, or customer complaints.
- Take corrective actions to resolve problems and minimize disruption to operations.
- *Reporting:*
- Maintain shift logs detailing operations, issues, incidents, and completed tasks.
- Report key performance metrics (KPIs) and any challenges to the Operations Manager.
- *Inventory Management:*
- Ensure accurate stock counts and proper storage to avoid product spoilage.
- Collaborate with the inventory team to manage stock rotation and maintain stock levels.
- *Customer Satisfaction:*
- Ensure high levels of service quality, timely deliveries, and effective communication with customers regarding any delays or issues.
- *Shift Handover:*
- Conduct shift handovers, ensuring all relevant information is passed on to the next shift team to ensure smooth continuity of operations.
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*Required Skills & Qualifications:*
- *Education:*
- Bachelor’s degree in Logistics, Supply Chain Management, or related field (preferred).
- *Experience:*
- Minimum 2-3 years of experience in a warehouse/logistics operations role, with at least 1 year in a supervisory position.
- *Knowledge & Skills:*
- Strong understanding of cold chain logistics, warehousing, and distribution processes.
- Excellent leadership and team management skills.
- Strong problem-solving abilities and ability to work under pressure.
- Knowledge of safety protocols and regulatory requirements in logistics.
- *Communication:*
- Strong verbal and written communication skills to interact with team members and management effectively.
- *Technical Skills:*
- Proficiency in warehouse management systems (WMS), MS Office Suite (Excel, Word), and basic inventory management software.
- *Quality & Safety Compliance:*
- Ensure that all operations comply with safety, health, and environmental regulations.
- Ensure products are handled in accordance with cold chain requirements to maintain quality and safety.
- Conduct regular safety checks, and ensure that all staff adheres to safety protocols.
- *Problem Resolution:*
- Address operational issues such as delays, inventory discrepancies, or customer complaints.
- Take corrective actions to resolve problems and minimize disruption to operations.
- *Reporting:*
- Maintain shift logs detailing operations, issues, incidents, and completed tasks.
- Report key performance metrics (KPIs) and any challenges to the Operations Manager.
- *Inventory Management:*
- Ensure accurate stock counts and proper storage to avoid product spoilage.
- Collaborate with the inventory team to manage stock rotation and maintain stock levels.
- *Customer Satisfaction:*
- Ensure high levels of service quality, timely deliveries, and effective communication with customers regarding any delays or issues.
- *Shift Handover:*
- Conduct shift handovers, ensuring all relevant information is passed on to the next shift team to ensure smooth continuity of operations.
---
*Required Skills & Qualifications:*
- *Education:*
- Bachelor’s degree in Logistics, Supply Chain Management, or related field (preferred).
- *Experience:*
- Minimum 2-3 years of experience in a warehouse/logistics operations role, with at least 1 year in a supervisory position.
- *Knowledge & Skills:*
- Strong understanding of cold chain logistics, warehousing, and distribution processes.
- Excellent leadership and team management skills.
- Strong problem-solving abilities and ability to work under pressure.
- Knowledge of safety protocols and regulatory requirements in logistics.
- *Communication:*
- Strong verbal and written communication skills to interact with team members and management effectively.
- *Technical Skills:*
- Proficiency in warehouse management systems (WMS), MS Office Suite (Excel, Word), and basic inventory management software.
602, Naurang House, KG Marg Connaught Place, New Delhi-01
jobs@bbs-in.com
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